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Delta's Status Match Hell

My major loyalty up until now has been with American Airlines. American has degraded their AAdvantage program over the past months so I've decided to move to Delta. The best way to move your loyalty to Delta is through a status match challenge. Delta has not made that easy though.



Getting a status match with any company other than Delta usually means signing up, showing your status with another company and they provide you status with the company you are moving to. Delta adds the extra step of making it a challenge as well meaning they temporarily give you the status you want for 3 months. During that time you need to fly a certain number of miles with them to make that status. Gold Medallion requires 12,500 Medallion Qualifying Miles (MQM) before the 90 days is out. 

Status Match Requirements

Status Match Requirements

As I have just booked my flight to see family and some connecting flights for my trip to Africa/Middle East, this is the time to set up that challenge. Delta offers an easy signup online which is nice, since that doesn't require you to wait on the phone forever to get in contact with someone. It does require Delta's website to be working properly though... which it currently is not.

For days I've been attempting to make use of their link on the status match webpage.

Submit Information Link

Submit Information Link

As soon as you follow the link to submit your information, the webpage that comes up is a error webpage.

Error Page

Error Page

After calling them twice over this issue, I still cannot get the link to work, and I still can't sign up for the status match. The first time I called, I was routed to customer support in general. She also couldn't load the link internally so she passed me to online support. They couldn't load the link after a 20 minute wait... yet neither of these people filed a report to the website team to fix this.

I know this wasn't filed since I called the next day and asked the same question. This time a Gold Medallion customer agent tried to help me and mentioned that no one had complained about this issue before. She submitted a report to the IT team to fix this.

I then requested that she submit my status match over the phone... she can't do that. The only way they allow status match requests is through the link on the website. The link on the website is broken though... so I can't sign up through the phone, the website is broken and I fly in 2 weeks... So far the webpage still remains broken and no one seems to be taking action to fix it.

So is this broken accidentally, or are they limiting the number of people who can status match right now. I certainly hope they aren't limiting status matches, but Delta isn't the most transparent when it comes to changes like this, so who knows. Fingers crossed that this gets corrected quickly... so far it's been slow going.

EQM's Now Showing In New AAdvantage Update

If you remember back to some older posts of mine, I've long taken issue with the way American Airlines displays their miles to customers. After taking a flight on American, the posted miles would show earned miles and bonus miles after you flew the segments. Problem is that the most important thing for us to know is the Elite Qualifying Miles so we can tell if they posted properly. This was not shown anywhere.



Basically you had to know your previous balance and subtract that from your current total in order to find what was earned from recent flights. This problem was further compounded when multiple flights posted in quick succession. There was no way to break those out and see if each individual flight earned what was expected. 

If you go to your AAdvantage account today though, you'll see this has finally changed. In your account, the earning from your old flights and from here forward will show how many Elite Qualifying Miles (EQM) and Elite Qualifying Segments (EQS) were earned on each flight.

New AAdvantage Account Layout

New AAdvantage Account Layout

As you can see from a quick capture out of my account, there is a new column dedicated to EQM and EQS. Here you can see the actual miles earned in each case. There is still some room for improvement here, as you can see some lines are blank, likely class of service bonus for first class trips, but that isn't explicitly stated anywhere.

All in all, this is a huge improvement and makes keeping track of points and miles much easier for American Airlines elites and customers.

Welcome to the New "Fly Vegetarian"

Just wanted to take a moment to show off the new design of the website. Expect some tweaks going forward and the backlog of articles is still there for all the enjoy.

Do be aware that the way the new site is set up means that pictures need to be loaded slightly differently. While this doesn't change much on your end, the backlog of articles have not been uploaded in this way and if you go back far enough the pictures will not show on the front page. I've worked to updated the last few months, but some remain to be update. Just keep that in mind if you are looking at old articles.

Hope everyone enjoys the new layout, let me know what you think, and expect some coming minor tweaks as I bring everything in line with the new format. Hope everyone enjoys!

The New Website

Welcome to the new website... or is it the old website retooled? Whatever the case, I want to bring you the new website and really what I see the overall focus to be of this website. 



Last year was a huge travel year for me, I packed in far more flight miles than ever before, with 2016 looking to be an even bigger year for me, I think that this website needed to show what the focus of things to come is. 

As I start to fly more in premium classes, I've noticed a lack of articles that focus on vegetarian/vegan meals in these long-haul premium class seats. Seeing as I wasn't seeing much from anyone else, I decided that I needed to start to cover. The continued coverage will likely be about flying on points, my strategy for flying business and first class seats, and what my travel experiences are. The one thing I plan to do differently is to add in the vegan/vegetarian point of view on meals in the premium classes.

Also, to put everyone's mind at ease who have long visited the website for my photography, that is not changing... well it's not going away, it is actually changing, for the better. I will be adding more photos for people to look at with good descriptions on where and when I took the photos. The photo store will likely remain very similar since this isn't a big focus of the website and really good photos for print purposes require a well edited properly sized shot, these will remain the best of the best photos... but do not hesitate to request a photo if you want to purchase them.

I hopoe everyone enjoys the new design, the continues travel focus, and the new photo section. Don't histate to comment and let me know what you think of the new site, and if you have any suggestions for changes I should make. 

Thank you everyone for continuing to follow my writing. Expect the writing to pick back up now that the website is changed over to the new format I have been mulling over in my mind for quite a while.

 

The Last Few Weeks

   

The New Website

 

  First off, welcome to the newly revamped website. I switched hosting platforms back to Squarespace. Whenever anyone comes to me for advice on where to make a website, Squarespace is always my go to answer… and no this is not a paid endorsement.



 

     Last year I chose to do my own website, out of some interest in learning how to program HTML5 and CSS3. If any of you have been to my website in the past, you may have seen the fruits of that labor. Blogs become a difficult thing to manage however and I am not a huge fan of the WordPress engine that I was forced to use, as a result it laid dormant and I eventually removed it.

 

     Now that I am back on Squarespace, hopefully this will allow everything to run a little bit smoother and keep everyone up to date. It will also allow the gallery pages to stay up to date with new photos with far more ease than I had before.

 

 

     So on to the topic at hand. After life took me in a different direction for the beginning of this year, I had fallen away from photography to focus on other things. Now I am back at it, quickly reminded of why I love photography and how important it is to keep this in my life. With major changes in my life over the past few months, I knew I had to get back into photography, since it is such a big part of who I am.

 

     Starting a few weeks ago I made some last minute decisions to travel extensively for a few months. Having a new job, this limits me to weekend trips, but weekend trips can be just as exciting.

 

San Francisco

      My first choice for a trip was to fly to San Francisco for a weekend. Never having been to California, this was one of those places I've always wanted to visit. Let’s just say, the Golden Gate Bridge does not disappoint. Driving across the bridge in my newly acquired Zipcar and stopping at a number of overlooks around the bridge afforded me the opportunity to get some amazing photos up close and personal with this icon. The photo above, and also my opening photo on the website, was even pushed to the popular page on 500px, a very flattering experience. The city has so much to do, I couldn't pack enough into one day, but it was an great trip.

 

Washington D.C.

 

      This past weekend I was facing another boring weekend at home. Instead of letting that happen, on Thursday, I pulled out my phone and made reservations on a late Amtrak train for the next day. The train took me to Union Station in Washington D.C. where I stayed for the weekend. All day Saturday was a nice day out and gave me the chance to wander around some of the streets I hadn't yet been down on my previous trips to the nation’s capital. Mid-morning saw some clouds roll in and gave some great backdrop to some photos of the capitol building. The one above I edited to give a more ominous feel to because it just seemed to fit with the photo I was working with. It did also mirror what most people feel right now with the government shutdown, but it was never planned that way during editing.

     Once again welcome to the new Nate Allen Photography website. Stay tuned, I will be updating this regularly as I take new photos. Keep an eye out on the website in two weeks. My latest trip is planned for Columbus Day weekend, when I get an extra day off from work. Taking advantage of that time, I will be visiting New York City for the first time in my life and I have some pretty awesome photos planned for that weekend.

     Until next time…